Define project objectives and describe mission statement

Ensure total participation by training team support staff

Create list of target departments

Perform departmental training needs analysis

Compile results and present findings to training coordinator

Prioritize training delivery according to critical need

Inform department heads of the training initiative

Determine if training can be done in-house or outsourced

Define vendor deliverables - can they meet our needs?

Obtain vendor commitment to training rollout schedule

Review and customize training material

Obtain approval for purchase orders to cover vendor invoices

Create a list of training recipients by department

Send skill assessment forms to department heads

Collect and compile results by department

Initiate end-user placement matrix

Finalize project budget

Stage 1 - TRIP - End project initiation

Determine course dates, start and end times, and locations

Post course outlines and schedule on corporate intranet

Establish support through help desk for post-training questions

Reserve training rooms

Coordinate with information technology team for optimal workstation and equipment performance

Order training manuals and necessary material

Order promotional material

Create posters and place them in high-traffic areas

E-mail invitation to participants

Arrange for catering of meals and refreshments

Enroll users who registered via corporate intranet

Send out confirmations to these registration

Send out prework requirements

Monitor cancellations and late requests for training

In-house instructors

Outsourced instructors

Reuse or build an end-user course evaluation form (online or paper)

Reuse or build an special feedback form for instructors

Stage 2 - TRIP - End project commencement

Conduct training and track attendance

Call 1

Call 2

Call 3

Call 4

Call 5

Call 6

Call 7

Call 8

Call 9

Call 10

Collect feedback and compile results

Determine need for make up training

Update department heads with training results

Issue certificates of completion to participants

Stage 3 - TRIP - End project implementation and control

Discuss evaluations, results, and process improvements with training team support staff

Create a list of best practices and FAQ for future training endeavors

Discuss results with vendor for any improvements

Identify issues that were problems and improve them

Send ROI forms to participants and department heads

Measure ROI according to established parameters

Compile results and present findings to department heads and HR and training managers

Stage 4 - TRIP - End project close out and conclusion

Party!! For training team support staff (and vendor staff)